“Problems, the problem is you –what ‘ya gonna do, you’re a problem,” snarls Johnny Rotten on the only studio album The Sex Pistols ever recorded. While punk rock isn’t the force it was in 1977, the problem of trying to solve problems, both business and personal remains central to our daily lives. Enter Thomas Wedell-Wedellsborg with his own take on the matter. Given that only one in 25 of us is open-minded about participating in something new, our problem solving could benefit from a methodology to push us forward.
Here is the Danish author’s in a nutshell:
- Frame the problem– Create a written statement that avoids being too vague, too ambitious, or else not ambitious enough (because a preferred solution is implied).
- Look outside the frame– Consider expertise outside your group, plus look to prior events and hidden influences for a fresh perspective on the problem you’re trying to solve.
- Rethink the goal– Understand the benefit of the benefit you seek on order to arrive at a more valuable solution.
- Identify solution sources– Are there instances where others have already solved a version of this problem? If so, learn from those examples.
- Finally, gain perspective– Admit that you and the various shareholders interested in problem-solving have biases and may be contributing to the problem as well as blocking a superior solution. Remember that successful collaboration requires vulnerability which, in turn, requires fostering an atmosphere of trust for everyone involved.
Stop Solving the Wrong Problem
Released today: episode #29 of “Dan Hill’s EQ Spotlight,” featuring Thomas Wedell-Wedellsborg, the author of What’s Your Problem? To Solve Your Toughest Problems, Change the Problems You Solve. Listen to the clip below and click on the image to get to the new episode.
Thomas Wedell-Wedellsborg is a globally recognized expert on innovation and problem solving whose clients have ranged from blue-chip companies to The United Nations. His work has been featured in The Economist and the Financial Times. HR Magazine named him a “Top 20 International Thinker.”
This episode covers the author’s Rapid Reframing Method for solving people-related problems in particular. Specific topics include: how emotions can either facilitate or hinder the challenging of established mental models, how reframing fits the top 3 skills of importance for the future economy, and why “vagueness” is the enemy of change.
Dan Hill, PhD, is the President of Sensory Logic, Inc