Scrambled Eggs Episode 2: Duena Blomstrom

Need a quick laugh to go along with some food for thought? Then this and every session of Scrambled Eggs is perfect, as Dan Hill and his guest explore a key term from each author’s book and how it might lead to improved business practices.

In the second episode, my guest is Duena Blomstrom, author of People Before Tech: The Importance of Psychological Safety and Teamwork in the Digital Age.

Duena and I discuss the term: CHATBOTS: Automated website attendants about as responsive as your average husband if asked his opinion of past seasoning while watching a sporting event on TV.

This term and others can be found in Dan’s new book: