Need a quick laugh to go along with some food for thought? Then this and every session of Scrambled Eggs is perfect, as Dan Hill and his guest explore a key term from each author’s book and how it might lead to improved business practices.
In episode 19, I spoke with Mark Botros, management consultant and host of the Life Works podcast.
We discussed the term MANAGING EXPECTATIONS: Telling the client small lies over time, rather than one big lie at the end of the project.
This term and many more can be found in my new book: