While the author argues that cultural intelligence (CQ) begins where EQ leaves off, in truth key attributes of EQ like understanding another person’s motivations and figuring out how to address them matter in both cases. Nowadays the challenge of connecting well only becomes harder, of course, given how social media means we often occupy echo chambers that merely reinforce what we already know and believe, as opposed to achieving a better understanding of how a person from a different place, or of a different race, gender orientation, religious faith or political persuasion might see the matter at hand. This episode delves into how organizations must live up to their espoused values, plus instances where that fails to happen and what the corrective steps might be.
Released today: episode #117 of my podcast series “Dan Hill’s EQ Spotlight,” featuring David Livermore discussing Digital, Diverse & Divided: How to Talk to Racists, Compete with Robots, and Overcome Polarization. Click on https://newbooksnetwork.com/category/special-series/dan-hills-eq-spotlight to get to the new episode.
David Livermore is the president and co-founder of the Cultural Intelligence Center in East Lansing, Michigan, and a research fellow at Nanyang Technological University in Singapore. He’s held a variety of leadership positions in nonprofit organizations around the world and taught at numerous universities in addition to being a speaker and advisor to Fortune 500 companies and governments in over 100 countries.
Dan Hill, PhD, is the president of Sensory Logic, Inc. His latest book available on Amazon is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals.