Disgust best describes Nadal, whose nose will often wrinkle and his upper lip flair as if the very thought of being a mediocre player smells and tastes “toxic” to him. In turn, surprise as in paying hyper-intense attention is what most defines Djokovic. Look at how wide his eyes go as he prepares to receive serve. Therefore, the answer to today’s pop quiz is that happiness best fits Federer. He glides around the court like a ballet dancer showing a subdued smile and mirth given his delight in playing the sport well. So much for the fits of anger or prolonged tears that plagued his days as a junior player. The exception: it’s when Federer receives serve, for which he ranks a mere 16th on the ATP tour these days (compared to #2 under pressure and 5th for having the greatest serve among active players).
Actually, the answer was the women’s faces about 80% of the time, with the remaining 20% split more or less evenly between the women’s bust lines and the products on sale at various price points. Surprised? You shouldn’t be. Faces reveal a lot, if you’re paying attention. For instance, in Nicole Tersigni’s book that pairs 17th-19thcentury paintings of men and women together alongside snarky, pointed captions, what are the women being portrayed in the paintings feeling as they listen to the men hold court?
When the topic is mansplaining, it’s often anger—perhaps due to men trying to control how the women should “see” the world. When the topic is men pretending to be concerned, it’s often contempt—perhaps due to the women not trusting that the men have their needs and wants most at heart. And when it’s men giving guidance regarding sex and deportment, it’s often fear—perhaps due to the women’s discomfort with having their private space violated by men making insinuating moves in their direction. Do the men in the paintings notice how the women are reacting? No, they don’t; instead, the men are mostly smiling—at ease, despite failing to comprehend, or perhaps enjoying that the women in their company feel uncomfortable.
Released today: episode #53 of “Dan Hill’s EQ Spotlight,” featuring Nicole Tersigni, the author of Men to Avoid in Art and Life. Check out the audio link below to get oriented or click on here to get to the new episode.
Nicole Tersigni is a comedic writer experienced in improv comedy and women’s advocacy. She lives in metro Detroit with her husband, daughter, and two dogs.
First, let’s clarify that prejudice is a consciously-held bias against others based on gender, race, religion, or other factors. As for our little quiz, “I” statements may work best in responding to people not even aware that they have a bias problem. The reason is that telling these people how their bias impacts you personally, as a victim of bias, increases their awareness, and makes them take responsibility for the bias rather than (falsely) attribute that bias to others. A “You” statement is a way to get bullies who are being mean-spirited and exercising power to back off – in very personal terms. You’re fighting power with the power that your response will have consequences for the bully in question. That leaves an “it” statement as your best tool in countering prejudice because you’re dealing with a fixed attitude, a bias or essentially, an unmovable object that must be called out objectively for what it is: a cancerous problem.
Released today: episode #52 of “Dan Hill’s EQ Spotlight,” featuring Kim Scott, the author of Just Work: Get Sh*t Done, Fast & Fearand her business partner, Trier Bryant. Check out the audio link below to get oriented or click here to get to the new episode.
Kim Scott and Trier Morgan co-founded the company Just Work to help organization and individuals crate more equitable workplaces. Scott was previously a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She’s been on the faculty at Apple University and led various teams at Google.
The correct answer is C because for the Model 3, for instance, Tesla has spent about $6 on advertising for every model it’s sold. How is that possible? The answer is that Tesla leads the way in changing the business model from build / market / sell to market / sell / build and market some more. Tesla does so by having a values-based purpose out ahead of the traditional value proposition, i.e., Tesla aims to rid the world of fossil fuels. That positioning earns Tesla free media and buyer loyalty. And Tesla goes further by inviting consumers to provide input on where its showrooms are located, how they want to configure their own cars based on guidance from an owner advisor, and a referral program with a $1,000 cash incentive to both the owner and the friend who purchases based on a referral. The result is that Tesla has 22% of the electric car market, Mercedes-Benz 5%.
Mathew Sweezey is the Director of Market Strategy for Salesforce. Mathew is the host of the award-winning podcast The Electronic Propaganda Society and an accomplished author, having written for The Economist, Forbes, the Harvard Business Review, and AdAge.
It’s been said that tourists visit, travelers explore. A journey that has both an external and internal component means taking a hard, realistic look at the habits and characteristics of your current life and daring to imagine how you might transcend the status quo to reach a more ideal self. To do so requires “unpacking” to make room for new learnings and growth. Some journeys pose physical challenges. Others might pose challenges that are more emotional, spiritual, social or mental in nature. Everyone has a bucket list. Take your top 5 destinations and put them to this test: which best qualifies as posing the fullest challenge possible along all five dimensions for you?
Eric Rupp is a founding partner at the Transformational Travel Council, and runs an insightful naturalist guiding company. He’s a traveler, storyteller, engineer, carpenter, designer, and woodsman. After building traditional stone houses in Spain and running a small university in Santa Cruz, Bolivia, Rupp currently splits his time on- and off-grid around Seattle, Washington.
In the book, The CEO Test, which executive “aced the exam”? I would vote for Jeff Lawson, the CEO of Twilio, a cloud communications platform company. Why? Lawson allows for very little daylight between Twilio’s espoused values and how the company actual operates. Here is how Lawson pulls off that feat:
First, the company’s values were formulated based on broad input from current employees, not just as an exercise controlled by the c-suite.
Second, those values are carried forward to future employees by being front and center during the hiring and onboarding processes. The “invention” question above is but one example, given the goal of ensuring every employee likewise has a “builder mentality,” which is one of Twilio’s core values.
Third, quarterly and annual employee awards, as well as all promotions, involve honoring employees who embody the company’s values. The converse is that violating those values is cause for the firing of even high-performing “culture felons.”
Adam Bryant is managing director of Merryck & Co, a leadership development and mentoring firm. Before that gig, Bryant was a journalist for 30 years, including at the New York Times where he authored the “Corner Office” column. In addition, he’s a frequent contributor on CNBC.
When the French abolitionist Edouard de Laboulaye and designer Frederic-Auguste Bartholdi unveiled their concept for the Statute of Liberty in 1871, the monument include a broken shackle at Liberty’s feet and a chain in her left hand. By 1886, however, the tide had turned. Jim Crow—and Jane Crow—laws were being cemented into place across the South. So a new version of the statute was dedicated instead, leaving black women bereft of their rightful place in the country’s iconography. Since 1886, has there been progress? Yes, but sometimes just barely. Why did black women working as domestic servants in the South join the Great Migration north? Often to escape the risk of rape in their masters’ homes. It’s been a long road forward to commanding figures like Kamala Harris and Serena Williams, among others, leading the charge.
Kali Gross is Acting Professor of African American Studies at Emory University. Her previous books include Hannah Mary Tabbs and the Disembodied Torso, winner of the 2017 Hurston/Wright Legacy Award in nonfiction.
My interview on Cynthia Farrell’s podcast “This Is How We Lead” aired this week. Check out “Emotions & Facial Coding in Leadership” by clicking on any of these links below:
Musical tourism in Memphis was a $4 billion annual industry prior to Covid-19 and is likely to be even bigger once the pandemic subsides. Memphis has seen such troubles before. Yellow fever epidemics after the Civil War caused wealthy whites to flee in large numbers, leaving the city open for the rise of the South’s first millionaire: an African-American businessman named Robert Church. The two local heroes on which the local music tourism depends, however, consist of W. C. Handy, the father of the blues; and Elvis Presley coming along 45 years later. It was in Sam Phillips’ legendary Sun Studios on a hot July evening in 1954 that Presley recorded “It’s All Right Mama” and rock and roll took off. For a decade starting in the 1960s, Memphis became the 3rd largest center for recording music in America. No wonder Dusty Springfield came to town to record Dusty in Memphis; you had to be there!
David Less has studied Memphis music for over 40 years, including work done for the National Endowment for the Humanities, the Smithsonian Institution, and the Gibson Guitar Foundation. He’s been published in Rolling Stone and DownBeat, among other places.
On May 7, 2021, Omnivore Recordings is releasing Boogie Shoes: Live on Beale Street. The CD/LP features Memphis legend Alex Chilton (The Box Tops, Big Star) backed by the Hi Rhythm Section that backed Al Green, Ike & Tina Turner and others. The liner notes come from David Less. To learn more, visit the OmnivoreRecordings.com web site.
Like a three-car pile-up on a freeway, consider these statistics: two-thirds of all business mergers fail; under 30% of executives think their company manages its culture well; and only 10% of HR leaders would go that far. Walking the talk doesn’t work. Who needs to hear more about a company’s “values” or “mission statement”? Trying to instill behaviors based on high-minded rhetoric isn’t nearly enough. Instead, a company’s basic operating system requires change if progress is to be made. That move means changing the habits and routines—the practices—that both drive and reflect the company’s true culture. What is also needed? Executives must ditch overconfidence in favor of psychological flexibility, the competency Israeli thought leader Yuval Harari has called the single most important passport to success in the 21stcentury.
David G. White, Jr. is cognitive anthropologist working with organizations on culture, change, and leadership issues. He’s the co-founder of Ontos Global, a boutique consulting firm. David previously held leadership roles at Microsoft, Mercer, and IBM; and is also a professional jazz musician with 7 CDs.
When does 2% become 100%? The answer can be found in Michael Smith’s riveting book about working the oil boom in Williston, North Dakota. There he encounters The Williston Hello. Two short sentences kick off most initial meetings between the guys drifting into town. The first is “What kind of work you do?” The second is “Man, my dad whipped my ass!” Smith goes on to write: “That scar, that hole in a man’s soul the shape of his father, was a defining feature of every man I met in Williston. Men had built their lives around it. Like a tree growing around a hatchet,” as physical and psychological wounds meshed in guys taking on some of the toughest, coldest jobs in the world.
Michael Patrick F. Smith is a folk singer who has shared the stage with luminaries such as Ramblin’ Jack Elliott. He’s also a playwright, whose works include Woody Guthrie Dreams and Ain’t No Sin. The Good Hand is his first book.