Need a quick laugh to go along with some food for thought? Then this and every session of Scrambled Eggs is perfect, as Dan Hill and his guest explore a key term from each author’s book and how it might lead to improved business practices.
The correct answer is Economic, twice over. Not only does it provide half of all the top-10 trends or “undercurrents” in Jonathan Brill’s seminal book Rogue Waves, those economic trends also garner the most prominence by laying down the changing landscape (or “seascape”) that companies must navigate to protect and enrich their futures. What goes first? Changing demographics: the cost and availability of a company’s most precious resources: its personnel and its customers. Aging populations, a skilled labor shortage, and accelerating urbanization are the key emerging patterns in that case. Other trends that belong in the Economic category consist of the data economy, automation, the rise of Asia, and cheap money. The technological category encompasses the closing innovation window, and what Brill calls “remixing and convergence” (new combinations of existing technologies). Finally, the Social category addresses digital trust and new social contracts. This week’s new episode dips into several of these top-10 factors; to get to them all, buy Brill’s book!
Jonathan Brill is the former Global Futurist and Research Director for HP, a board member and advisor to the Chairman at Frost & Sullivan, and the Futurist-in-Residence at Territory Studio. Companies he’s consulted for over the years have generated over $27 billion from new revenue sources.
The correct answer to this week’s quiz is A because to change a habit you need to make it easy. Figure out which elements stand in the way, typically either time, money, physical effort, mental effort, or an unproductive routine. Find a weak link in what author BJ Fogg calls the Ability Chain, and you’ve found a way to break-through. Fogg has been in the business of helping people and companies change habits for a decade now and has a wonderful array of terminology and sayings. “Emotions create habits” is one of them. Another is “Decision and habit are opposites.” Still another is “Celebration is habit fertilizer.” Perhaps most important of all is “Simplicity changes behavior.” Give this episode a try, on behalf of making your listening to my podcast series one of your new habits!
BJ Fogg founded the Behavior Design Lab at Stanford University. He teaches industry innovators and created the Tiny Habits Academy to help people around the world. He lives in Northern California and Maui.
The correct answer to this week’s quiz is supposedly C), 30%. At least that’s what Jim Detert has concluded from participants completing the survey that underlies his Workplace Courage Acts Index. In that survey, the questions involve whether one dares challenge an authority figure—defined defined as a manager or a leader one rank or more above your supervisor. A challenge could be regarding a strategic or operating policy; inappropriate behavior; or unethical, even illegal behavior. At the policy level, the percentage of courage nears 40% (managers are easier than leaders to challenge). But when it comes to personal behavior, being a good diplomat is crucial to ensure your career doesn’t get beheaded. Detert’s best advice for how to speak truth to power and survive to tell the tale? Have a solution in mind. Be specific and also be seen as an advocate for growth or improvement, as opposed to merely shaming the other party. Another hint: it helps if you’ve built up your personal brand equity by demonstrating warmth and competency leading up to the moment when you dare to step up.
Jim Detert is the John L. Colley Professor of Business Administration at the University of Virginia’s Darden School of Business. He’s won multiple awards for his teaching and curriculum development at both UVA and Cornell University.
The correct answer to this week’s quiz is option A), Facebook. Per post, the recent compensation rate on Facebook was $250. By comparison, on average influencers get paid by sponsors $100 per post on Instagram and merely $20 per post on Twitter. The second-best monetary gain for influencers is in fact on YouTube, where a post typically earns them $200. In other words, trust has become a commodity, too. In Gordon Glenister’s new book, he aptly points out that companies have turned to influencers who possess more “street cred” and offer sponsors access to passionate niche audiences that make influences an appealing alternative to high-priced celebrities appearing in TV spots. Another way to think of the influencer phenomenon, however, is that in parallel to how companies now offer workers gigs rather than careers, here again the compensation levels are collapsing as companies try to earn (lost) trust on the cheap by associating themselves with up-and-coming social media stars.
Released today: episode #63 of my podcast series “Dan Hill’s EQ Spotlight,” featuring Gordon Glenister discussing Influencer Marketing Strategy: How to Create Successful Influencer Marketing. Click here to get to the new episode.
Gordon Glenister is the Global Head of Influencer Marketing for the Branded Content Marketing Association. Host of the Influence podcast, Glenister was previously the Director General of the British Promotional Merchandise Association for over a decade.
The correct answer to this week’s quiz is all of the above, A through C. It’s a trick question because advancing as well as protecting one’s career is a tricky proposition. It’s tempting to say A, competency, is the single most important quality to possess. After all, what’s more fundamental than can you do the job well? And yet, as a university department chair said to me in an interview years ago: “We know you’ll publish and be good in the classroom. What we want to know is can we stand to go to lunch with you for the next 20 or more years?” So in lots of ways, B, compatibility, can you get along with others, proves more decisive in one’s career. Finally, don’t underestimate option C, commitment. Sure, on day one you want to do the job well and get along with others. After three to five years into the job, however, when you’ve been disappointed by sundry developments within your department, can you still summon the energy to care? It’s hard to fake being excited to be there. They give Oscars in Hollywood for playing a role, but you may not be an A-list actor day in and day out.
Released today: episode #62 of my podcast series “Dan Hill’s EQ Spotlight,” featuring Gorick Ng discussing The Unspoken Rules: Secrets to Starting Your Career Off Right. Click here to get to the new episode.
Gorick Ng is a career adviser at Harvard College. He’s also managed new employees at the Boston Consulting Group, worked in investment banking at Credit Suisse, and been a researcher with the Managing the Future of Work project at Harvard Business School. Gorick’s book has been featured on “The Today Show,” CNBC, and in the New York Times, Wall Street Journal, and Fast Company.
The correct answer to this week’s quiz is option B. Nor is that the last of the eye-opening statistics contained in the new book by Adrian Gostick and Chester Elton. Workplace anxiety is estimated to cost America $40 billion a year in lost productivity, errors, and health-care costs. Add in stress in general and that number climbs to over $300 billion. What percentage of millennials have quit a job for mental health reasons? The answer is estimated to be over 50%. For Gen Z, the estimate is 75%. Finally, here’s the kicker. In a situation reminiscent of Joseph Heller’s famous, satirical novel about World War Two, Catch-22, 90% of employed adults report that they would be anxious about reporting their on-the-job anxiety to their bosses. In other words, welcome to the bureaucratic absurdity Heller’s characters encounter on a daily basis: “a problem for which the only solution is denied by a circumstance inherent in the problem” itself. A boss causing stress becomes the choke point for resolving that stress.
Adrian Gostick is ranked among the top ten global gurus in leadership and organizational culture. Chester Elton is ranked number two among organizational culture experts around the world and among the top ten in leadership and it shows in my interview in which he’s an exceptionally gracious guest.
The correct answer to this week’s quiz is answers A and C, though B is hardly out of the question. That conclusion comes courtesy of Melody Wilding, a self-described Sensitive Striver. What characterizes this type of person in Wilding’s estimation? Sensitive Strivers tend to be sensitive obviously; also thoughtful, responsible, vigilant and full of inner drive. They’re committed and kind-hearted, hence conscientious about the details and eager to get along with others. Their tendency to be “over-everything” can get them into trouble. In other words, they’re perfectionists who get burdened with more work than they or anybody could readily handle. Stress results. To overcome what Wilding calls the Honor Roll Hangover and subsequent burn-out, she suggests cutting your to-do list by 70%. A safer route is to ditch an all-or-nothing approach for something more modulated and realistic. If you can do that and keep your job, another way others might describe you is a Miracle Worker!
Melody Wilding has been named one of Business Insider’s “Most Innovative Coaches” with clients across a range of Fortune 500 companies. Her work has been featured in The New York Times, Oprah Magazine, Fast Company, The Washington Post, and elsewhere. She received her master’s degree in social work from Columbia University.
The correct answer to this week’s quiz is 15 slides, following the title slide. That number comes courtesy of Debi Kleiman, who’s seen it all; she’s witnessed over 1,000 pitches by the entrepreneurs of start-up companies based on her own business world experiences. Having been the Executive Director of the center for entrepreneurship at Babson College, the nation’s #1 school for entrepreneurship, Kleiman developed a pitch deck formula she calls the 4-H Framework: Headline, Heart, Head and Hope. A good pitch hits all four bases, and the pitch might be a home run if delivered well. Sadly, the odds don’t favor females, who receive a measly 2% of all venture funding despite owning 38% of all the businesses in America. No wonder Silicon Valley has also been called the Uncanny Valley, a reference to what it feels like to have to interact with uncaring robots!
Debi Kleiman is now the managing partner of The Upside Angels, investing in early-stage startups and providing strategic advisory services to founders. After her BS from Cornell University and her MBA from Harvard University, worked at Coca-Cola, Welch’s, Procter & Gamble, and Babson College before launching her own firm.
The correct answer to this week’s quiz is $1 billion, almost the entire budget for the EPA (which has been cut in half by Congress in recent years). Also, perhaps worth knowing, companies that caused the problem often avoid paying the clean-up costs: most often because offenders can’t be identified, no longer exist, or claim they can’t afford to contribute.
How do toxic waste sites compare to offices? Well, with over 25% of all bosses qualifying as bullies, and burn-out rates in various occupations running in the range of 50% or more, hazards abound. People’s lives feel contaminated by undue and/or uncompensated stress. Who’s to pay up? Just like taxpayers shouldn’t have to compensate for the ill-gotten gains of companies polluting our environment and using citizen’s taxes to finance Superfund clean-ups, why should stressed-out employees be left holding the bag? When will Vice Presidents, Directors and Managers have their pay and career advancements influenced by metrics such as the employee retention rate in their departments along with other metrics like the absenteeism rate vs. the company average, and an accounting of the degree to which the mental health needs of employees reach a chronic level?
Paula Davis JD, MAPP is the founder and CEO of the Stress & Resilience Institute, a training and consulting firm. She’s been featured in The New York Times, O (The Oprah Magazine), and The Washington Post; and she’s also a contributor to Forbes, Fast Company and Psychology Today.