The Psychology Behind Business Resilience

The New York Times columnist David Brooks once joked that, ultimately, the “revolution” promised us by the Baby Boomers amounted to nothing much more than the founding of Whole Foods. What will Millennials bring us? Already it seems that the answer is employees and consumer-citizens for whom the values they want to live by and be known for on social media will be paramount. Why is that the case? As Nathalie Nahai argues, a primary reason is the looming environmental disaster of climate change. The stakes are high, and the result is that nothing can be taken for granted. With trust being the emotion of business, today’s agile, atomized and antagonized workforce wants some measure of justice: for women, for people of color, and in general for everyone who wants to rally around the mantra of “profit with purpose” rather than “profits ahead of people.” From topics ranging from cancel-culture to woke-washing, this is a very timely episode.

Released today: episode #86 of my podcast series “Dan Hill’s EQ Spotlight,” featuring Nathalie Nahai discussing Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience. Click on https://newbooksnetwork.com/category/special-series/dan-hills-eq-spotlight to get to the new episode.

Images of Author Nathalie Nahai and her new book "Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience" for Dan Hill's Podcast, EQ Spotlight entitled "The Psychology Behind Business Resilience" episode 86.

Nathalie Nahai is an acclaimed international speaker, author, and consultant, with clients ranging from Google to Unilever, Accenture and beyond.

Image of NewBooks Network logo and Dan HIll's EQ Spotlight podcast logo

Dan Hill, PhD, is the president of Sensory Logic, Inc. His latest book, available on Amazon is Blah, Blah, Blah: A Snarky Guide to Office Lingo.

Of Daddy Wounds & Oil-Patch Drifters

When does 2% become 100%? The answer can be found in Michael Smith’s riveting book about working the oil boom in Williston, North Dakota. There he encounters The Williston Hello. Two short sentences kick off most initial meetings between the guys drifting into town. The first is “What kind of work you do?” The second is “Man, my dad whipped my ass!” Smith goes on to write: “That scar, that hole in a man’s soul the shape of his father, was a defining feature of every man I met in Williston. Men had built their lives around it. Like a tree growing around a hatchet,” as physical and psychological wounds meshed in guys taking on some of the toughest, coldest jobs in the world.

Released today: episode #45 of “Dan Hill’s EQ Spotlight,” featuring Michael Patrick F. Smith, the author of The Good Hand: A Memoir of Work, Brotherhood, and Transformation in an American BoomtownCheck out the audio and video link below to get oriented or click on the image below to go directly to the new episode.

Michael Patrick F. Smith is a folk singer who has shared the stage with luminaries such as Ramblin’ Jack Elliott. He’s also a playwright, whose works include Woody Guthrie Dreams and Ain’t No Sin. The Good Hand is his first book.

Dan Hill, PhD, is the president of Sensory Logic, Inc. His latest book, available on Amazon is Blah, Blah, Blah: A Snarky Guide to Office Lingo.

Not a Fair Fight

Quote from Germinal by Emile Zole: “I’ve got enough coal inside this carcass of mine to keep me warm for the rest of my days.”

In America, since 1900, over 100,000 coal miners have died in industrial accidents. Lately, though, Appalachia has been seeing far worse. The opioid crisis hit the region hard. Black lung, a disease that Congress tried to curb in 1969 by passing legislation meant to force coal barons to do a better job protecting the miners’ health, has increased. Pitting the miners’ pride and fear against the greed of wealthy coal barons, this is a story about a hard-pressed region struggling to stay afloat.

Released today: episode #37 of “Dan Hill’s EQ Spotlight,” featuring Chris Hamby, the author of Soul Full of Coal Dust: A Fight for Breath and Justice in Appalachia.  Listen to the clip below and click on the image to get to the new episode.

Image of Pulitzer Prize author, Chris Hamby, and his book:  Soul Full of Coal Dust, A Fight for Breath and Justice in Appalachia for Dan Hill's EQ Spotlight podcast. Digging In: Coal Barons, Injustice, and Resistance

Chris Hamby is an investigate reporter at the New York Times. He won the Pulitzer Prize for Investigative Reporting in 2014 and was a finalist for the Pulitzer Prize in International Reporting in 2017. A native of Nashville, he lives and works in Washington, D.C.

This episode explores the experiences of a workforce, primarily male, that has long been exploited by those in power in West Virginia’s near-feudal economy. King Coal rules, and miners’ health and lives have been shortchanged in the process. Hamby documents how a few good-hearted people have fought for justice against mine owners, lawyers, and doctors only too eager to dismiss the miners’ legitimate health claims. It’s a parable that fits our era of looming economic inequality.

Dan Hill, PhD, is the president of Sensory Logic, Inc.