When Change “Gets to You”

Real change is never easy. Witness the couple made famous this week for brandishing guns in front of their five-story mansion in west St. Louis. A stream of Black Lives Matter protesters are walking to the mayor’s house nearby. It’s anger meets anger, and fortunately nobody got hurt.

Now, I admit that when I first saw the media coverage, I half-wanted to laugh. The guy reminds me more of Ned Beatty’s hapless suburbanite character in Deliverance than he does a stalwart Burt Reynolds. So I expected to find fear on the guy’s face. But make no mistake about it, the man and his wife are both mad. Eyebrows lowered, mouths tight, they’re determined but not equally irate. Her eyes are glaringly wide and her mouth is tighter, more defiant than her husband’s. It’s probably good that the wife was carrying the lesser weapon of the two. When I watched the guy on Chris Cuomo’s CNN show, I was surprised to hear that he’s apparently a Black Lives Matter supporter.

All of this just goes to show that when change comes – no matter how warranted – human beings are unlikely to take it well. This is true for work and home life, too. Truly embracing change is the topic and expertise of this week’s guest on my podcast. For her book, she conducted research that found that when companies re-organize to address a changing marketplace (think “needed” change), one-fifth of all managers qualify as worried skeptics. Could that number be higher? The St Louis couple’s reaction suggests that change can “get to us” in alarming ways, even when needed change comes to our own neighborhood.

Amid Change, What Type of Employee Are You?

Released today: episode 8 of Dan Hill’s EQ Spotlight podcast, featuring Charlene Li, the author of The Disruption Mindset:Why Some Organizations Transform While Others Fail

IdeaPress Publishing 2019

What does it take for a company’s culture to enable ongoing growth?

Li is the author of six books, including the New York Times bestseller, Open Leadership, and is also the co-author of Groundswell. She is the Founder and Senior Fellow at Altimeter, a research and consulting firm, as well as a graduate of Harvard College and Harvard Business School.

Topics covered in this episode include:

  • Five kinds of employees, and how that that model feeds into the four archetypes of disruptive leaders: steadfast managers, realist optimists, worried skeptics, and agent provocateurs.
  • How mid-size companies can avoid the “permafrost” layer that limits the flexibility of larger companies. 
  • How is the challenge of being a disruptive leader different if you’re female or a minority member versus being a white male?

Dan Hill, PhD, is the President of Sensory Logic, Inc.

History Simultaneously Made & Un-Made

Things started in my home community of Minneapolis-St. Paul with imagery too disturbing to show here. Odds are that you’ve seen the video of police officer Derek Chauvin with his knee clamped down on George Floyd’s neck. During that agonizing 8:46 sequence, one moment, one image, gives us our clearest look at Chauvin’s face. You may be surprised to hear that fear and surprise are part of Chauvin’s emoting then. His right eyebrow is cocked upwards, deep wrinkles across his forehead. But the narrowed left eye, the glaring right eye, and the mouth showing a taut hint of a smile suggest anger and happiness–even pleasure–in defying the calls of witnesses to let Floyd catch his breath.

Elsewhere since Floyd’s death, the Black Lives Matter movement has become the catalyst for a wider social-economic critique of what has transpired historically and, therefore, what needs to change. Slavery isn’t just an American sin, of course. The left image shows the statute of English slave trader, Edward Colston, after getting retrieved from the harbor in Bristol, England. His claw like hand reinforces the menace of a mouth pulled tight in controlling anger. Washington Post photo

The right image shows both reform-minded protesters (like those in Bristol) and members of the so-called “New Mexico Civic Guard.” The guys with the angry, lips-pressed look are part of a right-wing militia group objecting to the removal of a statue in Albuquerque, New Mexico celebrating Juan de Onate: a cruel 16th century colonial governor whose reign feeds into a history of Anglo dominance across the state. New York Times article It’s a truism that history is written by the victors. Maybe just maybe we’re witnessing the miracle of history being unwritten so it can be rewritten, or at least co-written, by those who have been subjugated instead. 

Boom, Slump, Crash, Bail: Our Fragile Economy

Released today: episode 6 of Dan Hill’s EQ Spotlight podcast series, featuring Eric Lonergan and Mark Blyth, authors of Angrynomics. Listen to the clip below and click on the image to get to the new episode.

Agenda Publishing / Columbia University Press (2020)

How are we going to address inequality and put the economy on a sounder footing? 

Lonergan is an economist and macro fund manager in London whose writings often appear in The Financial Times. Blyth is a political economist at Brown University who received his PhD in political science from Columbia University.

Topics covered in this episode include:

  • An exploration of how the emotions of anger, fear and disgust animate both the long-term economic stresses in society and those brought on by the Covid-19 crisis.
  • What the differences are between moral outrage versus tribal outrage. 
  • Descriptions of three, potentially viable and game-changing solutions, including among them a “data dividend” and the creation of national wealthy funds like those in Norway and beyond.

Dan Hill is the President of Sensory Logic, Inc.,