What’s the overall theme of this episode? Inspiring greater empathy in the workplace. What makes it imperative for companies to pay attention now? The Great Resignation, which is really the Great Self-Realization. In other words, employees are realizing what matters to them and are changing jobs and careers to better align with their own values and desire to be themselves on the job. What’s standing in their way, prompting the wave of resignations? As DDS Dobson-Smith notes, too often the answer is executives who implore employees to change while not really taking a candid look at their own stale assumptions. The bottom line here is that empathy and inclusion go hand-in-hand.
DDS Dobson-Smith is the founder of the executive coaching consultancy Soul Trained and was certified as an Executive Coach by the Oxford School of Coaching and Mentoring. Prior to founding Soul Trained, he held senior roles at Marks & Spencer, Eurostar International, Sony Music Entertainment, and the world’s largest advertising agency, WPP.
If you’ve ever completed an annual employee survey by filling-in-the-bubbles, this episode is for you. Clint Pulver’s approach to knowing what employees are thinking (and feeling) is to pose as if he’s a job seeker at a given company or organization. Being “undercover” lets Pulver conduct anonymous, candid conversation with his would-be colleagues. Why is the Great Resignation happening? Clint suggests it’s because workers remember how they were treated when Covid-19 first struck (indifferently), and that a Great Rethinking of careers prompted the Great Resignation. Learn as well about Clint’s perspective on managers, including how the ideal type, the mentor manager, earns trust by being a career-growing advocate for those on staff.
Clint Pulver is an Emmy award-wining speaker, aka the Undercover Millennial, and also a musician, pilot, and workforce expert whose specialty is employee retention. As a professional drummer, he’s appeared in feature films and on America’s Got Talent.
Besides the obvious health concerns related to COVID-19, the pandemic has spurred two other, major challenges for companies. The first is how to navigate the remote/hybrid work model. The second is how to attract and retain workers given the Great-Resignation trend of workers leaving companies to find workplaces that better align with their values and dreams. This week’s guest, Tim Robbins, is intimately familiar with both of those challenges. His latest book is centered around the need to provide employees with psychological safety, inclusivity, constructive “sweaty-palm” conversations (to resolve conflict) and an overall caring approach. Join me for an episode focused on creating team-spirit from a former Major League baseball pitching prospect.
Mike Robbins is the author of four previous books. He’s a speaker, consultant, and thought leader whose clients have included organizations like Google, Wells Fargo, Microsoft, Gap, and the Oakland A’s. Besides being a regular contributor to Forbes, Robbins’ work has been featured in The Harvard Business Review, The New York Times, Fast Company, the Wall Street Journal, and NPR.