Clues to What You Might Detect on Stage

Photographs of Joe Biden and Donald Trump with arrows pointing to emotional expressions of anger, sadness, happiness and disgust to help TV viewers of the debates make sense of their emotions.

The fantasy is that citizens carefully, rationally, sift through political messages and information, making consciously informed decisions about which candidate to support based on the issues of the day. The reality is that 75% of Americans can’t name all three branches of government, 20% believe the right to own a pet is enshrined in the First Amendment of the U.S. Constitution, and 10% of our country’s college graduates think Judge Judy is a member of the U.S. Supreme Court.

So don’t think for a moment that emotions and intuitive, gut-reactions and biases don’t drive election results. How best to spot what a candidate is feeling?

Bear in mind that in ambiguous situations—think presidential debates—how we assess what’s being communicated is 55% from the face, 38% from the voice, and merely 7% from the words. Yes, facial expressions matter. So here is my cheat-sheet guide for you to use while watching the first debate on September 29th when the 7% of Americans who have supposedly not made up their minds may instead make up their hearts.

Chart of emotional expressions to look for in the first 2020 Presidential debate of Joe Biden and Donal Trump

Special Upcoming Roundtable Edition of Podcast

Airing on October 2nd will be a special, one-hour edition of my “Dan Hill’s EQ Spotlight” podcast. It features a pair of political scientists, John Hibbing and Jonathan Weiler, who specialize in the emerging field of biopolitics: how our emotions, personality traits and even, perhaps, our DNA can predispose us to a liberal or conservative political orientation. This special edition will focus on how swing-voters in play may have responded to what they saw and heard during the 1st presidential debate.

Images of the book Predisposed by John R. Hibbing and the book Prius and the Pick up by Johnathan Weiler for Dan Hill's EQ Spotlight

Is It Expensive To Be Yourself?

Released today: episode #20 of my “Dan Hill’s EQ Spotlight” podcast, featuring Timothy R. Clark, the author of The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation (Berrett-Koehler Publishers, 2020). Listen to the clip below and click on the image to get to the new episode.

Image of the Author Timothy R. Clark and his Book The 4 Stages of Psychological Safety

How does any organization invite the true, full participation of its members?

Clark is the founder and CEO of LeaderFactor, and ranks as a global authority on senior executive development, strategy acceleration and organizational change. He’s the author of five book, and over 150 articles. Clark earned a doctorate degree in Social Science from Oxford University.

Topics covered in this episode include:

  • Why showing respect and granting permission are the keys to unlocking potential.
  • What lies beneath stunning statics like, only 36% of business professional believe their companies foster an inclusive company culture, and only one-third of workers believe their opinions count; whereas, 50% of workers report being treated rudely at work at least once a week.
  • How a leader’s “tell-to-ask” ratio relates to whether that person suffers from the narcissism that limits the effectiveness of so many leaders.

Dan Hill, PhD, is the president of Sensory Logic, Inc.

Adverse Circumstances, and a Bad Boss

Now blissfully many years ago, I survived two bad bosses in a row. The first was so capriciously mean-spirited that one day on the job our department secretary, a sweet, devout older woman, called me over with glee to tell me the latest joke making the rounds. “Why is Linda going on vacation?” The punchline was so she could write a new introduction to Adolf Hitler’s Mein Kampf. Half a dozen lawsuits against the company for being subjected to “mental cruelty” would soon be filed by my colleagues. 

As to the other boss, well, that person ran a public relations operation with New York City real estate moguls as clients (Donald Trump wasn’t among them). By my second week at that firm, my neck was iron-tight and incapable of turning even a quarter-inch either direction with ease due to the stress of working there. When I confided my condition to a coworker, she breezily remarked: “Oh, everybody gets sick here by their second week on the job.”

Many of us have had bad bosses, but the two men I’m highlighting this week have it worse than most everyone. They’re stuck in dire circumstances. The first is obviously Dr. Anthony Fauci, who has to deal with the coronavirus and Trump’s back-biting. The other is Bill Stepien, Trump’s new manager of a campaign dealing with both Trump’s self-induced chaos and a double-digit deficit in the presidential race against Joe Biden. Fauci is certainly the kinder spirit of the two men. Stepien’s biggest claim to fame is being fired by former New Jersey governor Chris Christie for exhibiting “callous indifference” amid Christie’s Bridgegate scandal. Come to think of it that makes for a third, bad boss. That’s because I had taken on being manager of Christie’s first, brief foray into politics. The lure? Christie was challenging a fellow Republican who had claimed women were incapable of being good judges given their menstrual cycles.

What do Fauci and Stepien have to do now? Engage in what I call “reverse innovation”: whereby the situation is so dire that you have to practice creativity and triage both aggressively at the same time in order to have any chance of success. I’ll be elaborating on what “reverse innovation” means in a business context in my video below.

Reverse Innovation: Creativity & Triage

Creativity & Innovation, Demystified

Released today: episode #11 of Dan Hill’s EQ Spotlight podcast series, featuring Nir Bashan, author of The Creator Mindset: 92 Tools to Unlock the Secrets to Innovation, Growth, and Sustainability. Listen to the clip below and click on the image to get to the new episode, hosted on the New Books Network (NBn).

Dan Hill's EQ Spotlight Podcast features a photo of Nir Bashan and his book's cover, The Creator Mindset

Why is the corporate fallback being “analytical” (as opposed to nurturing creativity)?

Bashan is a creativity expert who has spent the past two decades devising a formula for sustained creativity. Besides his blue-chip corporate clients, Bashan has also worked on album, movies and advertisements for people like Rod Stewart and Woody Harrelson, won a Clio and been nominated for an Emmy. This is his first book.

Topics covered in this episode include:

  • Creativity’s three unlikely personal traits (hint: courage is one of them).
  • Why self-doubt and complacency are both threats to successful innovation, and how to overcome each in turn.
  • Design obstacles Bashan has witnessed, plus five more from my book Emotionomics.

Dan Hill, PhD is the President of Sensory Logic, Inc.